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The Value of Learning About Learning

This article, co-authored by Jay Cross and Clark Quinn for the University of Virginia’s Darden Graduate School of Business publication, "Transforming Culture: An Executive Briefing on the Power of Learning," offers fresh insight into organizational learning and the need to "make people - not just business processes - the focus of continual improvement." Jay Cross is the founder of the Internet Time Group and is an internationally recognized thought leader in the area of learning and its impact on business success.